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    About Us

    About Us

    Mother Daughter Duo

    Your Trusted Real Estate Advisors
    Agent Photo

    Leah Ackerman

    REALTOR® & Owner of I Care Home Group
    Agent Photo

    Elyssa Palyas

    REALTOR® & Head of Marketing Operations

    For over 33 years, Leah has worked in the Real Estate and Title Insurance Industry. In mid-late 2021, her daughter, Elyssa joined her to expand and better assist clients. Elyssa has been in the industry for over 4 years and has truly excelled with serving clients. Both ladies specialize in genuine relationships. Their professionalism and warm demeanor are quickly recognizable thus providing the client with confidence that they both deeply care about them. Upon the initial call and throughout the selling/purchase process, a professional friendship for a lifetime is formed. Not to mention, each client is then affiliated with the “AckPack”.

    The AckPack sticks together always! Todd, Leah’s husband, Leah and Brock reside in Westerville, Ohio. Elyssa and her Husband, Chandler, are a quick 10 minutes away, living in Sunbury. The family bond radiates through the mission of the I Care Home Group. Upon the start of the pandemic, Leah and Elyssa created AckPackGivesBack… an initiative to serve the community through family, friends, and clients. Twice a year the AckPack chooses a cause to donate to. In the past two years, donations have been made to numerous organizations benefiting individuals and the overall quality of life. In 2022 specifically, the I Care Home Group and AckPackGivesBack donated over $32,000.

    Their genuine and heartfelt care shines through. They truly CARE.
    Professional Associations:
    • Top 1% of all Realtors in the State of Ohio
    • Certified Leading RE Relocation Advisor
    • Members of the National Association of Realtors/ Ohio Association of Realtors
    • Ohio President’s Sales Club recipient since 2016-2022.
    Educational Background:
    • Both Leah & Elyssa attended Marietta College:
      • Leah: BS in Marketing / Minor: Music
      • Elyssa: BS in Marketing / Minor: Entrepreneurship, Communication
    • Hondros College of Business, Continuing Education, NAR
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    Working with clients to find the perfect home in their preferred area is so critical to a client’s satisfaction. Client city tours are a helpful and valuable professional aspect of Leah and Elyssa’s consultative approach. Along the way, stopping for a great cup of coffee or pointing out one of the great areas of our town is both helpful, fun and encourages confidence building. Assisting clients to decide what’s best for them is a process. It’s not all about real estate, it’s about the lifestyle the client wants to experience in Columbus.

    Making sure every little detail is taken care of for the client is imperative. The I Care Home Group’s team ensures that every need is met before, during, and after the transaction serving their clients with a full service team behind Leah and Elyssa for each transaction and beyond. More specifically, the licensed transaction coordinator facilitates any and all details of every contract. The team admin helps to keep everyone’s days straight and organized while making sure all is well with clients. The marketing team and video coordinator are up to date on the latest trends on how to best market clients’ sales. All of this and more elevates the client experience. The I Care Home Group strives for excellence.

    Bio coming soon!

    Ashley Klingel

    Ashley Klingel

    Transaction Coordinator
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    Our Biggest
    Supporters

    “ Leah offered us a personal touch that other agents I've known just don't quite nail down. She made suggestions of properties to view, didn't push anything, but always offered input based on the parameters we gave her, and when we didn't even know the right question to ask; no easy feat in a still very inventory poor market. When her schedule was stretched thin, but we wanted to see properties... ”

    Steven Edward Kirkwood

    “ Leah has been an amazing resource. She helped us understand all of the details and was supportive throughout the entire process. ”

    Matthew S. Mercer

    “ Leah and her team members were always available, helped tremendously with their expertise and were willing to look at properties in a very large radius. We thoroughly enjoyed working with her and would recommend the team again! ”

    Lori Anne Hall

    “ Leah was phenomenal! She helped us throughout the entire process from initial contact to closing. She was willing, and able, to answer the multitude of questions we had as first time home buyers that enabled us to be comfortable throughout each phase. She even would go above and beyond by working with us and submitting multiple contracts late on weekends. Thank you so much for all you provide... ”

    Michael Mahan

    “ Leah was fantastic and invaluable to us at first time homebuyers. She was knowledgeable and warm, advocated on our behalf without being asked, patiently answered our questions despite the time of day, and was organized and on top of deadlines. She communicated well and made us feel valued. ”

    Courtney Mahan

    “ Leah was a constant professional that offered great advice every step of the way and helped us understand anything and everything we needed for this process. She provided the guidance we needed as first time homebuyers and offered genuine advice for each step to help us appropriately navigate each house, offer and negotiation. Thankfully, our search wasn't too long but I credit Leah and her t... ”

    Josh Kill

    “ Leah was great. ”

    James Frooman

    “ Leah was great to work with. I would definitely recommend her to friends. ”

    Nicholas Wolff

    “ Leah was great to work with. She was very knowledgeable and took great care to understand our wants and needs with buying a new home. She stayed flexible and was always available to help and answer any questions we had. We truly believe that we have our home now because of Leah's help. I really can't recommend her enough. ”

    Alexander Closson

    “ Besides the professional services, the friendly relationship with Leah and Elyssa is a very delightful experience. ”

    Gabriel Jaramillo
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